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How pic3nc Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through PayPal or Venmo, or access the lobby from your mobile device.

Account data protectedPayPal & Venmo transaction privacyYour right to request deletionNo data sold to third partiesMobile access secured
pic3nc How pic3nc Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Control

We use SSL encryption on every page and every transaction, whether you're depositing via PayPal, checking your Venmo withdrawal status, or loading a game session. Account sessions time out after a period of inactivity, and any new login from an unrecognized device triggers an email verification step before access is granted. We keep your data only as long as your account is open and as long as applicable law requires after it closes — not indefinitely.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your deposit method preference, such as PayPal or Play+. Analytics cookies are optional and can be declined in your browser settings.

Account Security

Every login from a new device requires email verification before your account opens. This step applies whether you are accessing via mobile browser or desktop, and it cannot be bypassed.

Data Retention

Active account data is retained while your account remains open. After closure, we keep only the minimum required by applicable state and federal law, then delete the rest on a scheduled basis.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo to complete your transactions, and with identity verification providers required by law. We do not sell your data to advertisers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove the personal data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly. We aim to acknowledge your request and respond with next steps promptly.

Team online

Live Chat

Open the chat icon from any page on pic3nc. Describe your privacy request and a support agent will pull your account record and walk you through the process.

Email Support

Send your data request to our support email. Include your registered email address and the specific action you want — access, correction, or deletion of your data.

Account Settings

Log into your pic3nc account, navigate to Settings, and use the Data & Privacy section to download your account data or submit a deletion request directly from your profile.

Common Questions About Your Privacy at pic3nc

These are the questions we hear most from account holders about how their data is used, stored, and managed. If something here doesn't cover your situation, reach out through live chat or email and we'll handle it directly.

We collect your name, email, date of birth, and identity documents for verification. If you deposit via PayPal or Venmo, we receive a transaction reference but do not store your login credentials for those services.

We share data only with payment processors — PayPal, Venmo, Play+ — and with identity verification services required by state law. We do not sell your information to advertisers or unrelated third parties.

Log into your account, go to Settings, and use the Data & Privacy section to request a download. You can also send a request through live chat or email with your registered address included.

Yes. Submit a deletion request through your account settings or via email. We will remove your data beyond what applicable state and federal law requires us to retain after account closure.

Session and functional cookies keep your account running and remember your preferred deposit method. Analytics cookies are optional — you can decline them through your browser settings without affecting your account access.

No. When you deposit through PayPal or Venmo, we receive only a transaction confirmation reference. Your PayPal password, Venmo PIN, and linked bank details are never stored on our systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.